FAQ

Q. How can I choose the fragrance?

You can check the fragrance details on the product page. Each fragrance has a fragrance story of a plant , so please choose the one that matches your image.

Q. Is the scent natural?

Yes. At DANA, our perfumers create fragrances that utilize the delicate scents of nature , without relying on synthetic fragrances .
The essential oils we use are high-quality plant-derived essential oils that are certified by a third-party organization .

Q. How are the fragrances extracted?

Depending on the characteristics of the plant, we use the most suitable extraction method, such as herbal distillation, cold press, or absolute extraction , to bring out the original aroma of the ingredient .

Q. Are the natural stones real?

Yes, all DANA candles are made using real natural stone . Since the patterns and colors of the stones vary from stone to stone, each candle is unique .

Q. If I don't like the scent, can I return it?

We do not accept returns due to scent preferences, but we will exchange the product if it is damaged or defective upon receipt .
We also sell tea candles so you can try out the scents that interest you.
(Please see our return policy for details)